Refund Policy

SONG143.com Return and Refund Policy

At SONG143.COM, we strive to provide the best experience with our personalized songs. We understand that sometimes things may not go as planned, and we are here to help ensure you have the best possible experience during your custom song creation process. Please read our return and refund policy listed below:

1. Full Refund for Unfulfilled Orders

If your order has not been fulfilled yet, you are eligible for a full refund. To request a refund, please contact us at wmmjcmenu@gmail.com as soon as possible.

2. Revisions for Fulfilled Orders

For orders that have already been fulfilled, we offer up to one revision for the song(s).

Here’s how it works:

Revision Process: We will discuss with you in detail what you liked and disliked about the song to ensure we create a version you will be completely satisfied with.
Timeframe: Each revision can take up to 7 days to be delivered depending on the specific circumstances.

3. Damages and Issues

Please inspect your song upon receipt and contact us immediately if it is defective, damaged, or if you received the wrong item. We will evaluate the issue and make every effort to make it right.

4. Exceptions / Non-returnable Items

Due to the personalized nature of our products, we cannot accept returns on custom songs once they have been fulfilled and delivered, except for the reasons stated above (i.e., damages or incorrect items).

5. Refunds

If a refund is approved (for unfulfilled orders or other eligible cases), it will be processed automatically to your original payment method within 10 business days. Please note that it can take additional time for your bank or credit card company to process and post the refund to your account.

6. Contact Us

For any questions or concerns regarding returns, revisions, or refunds, please contact us at wmmjcmenu@gmail.com

Thank you for choosing SONG143.COM. We are committed to your satisfaction and are here to ensure you have a great experience with our personalized songs.